A connected view of the payment journey. A clear explanation when it needs attention. Meet the ChachlaPay concept.
A clear next step.
The connected facts.
An explainable action.
From the first customer action to the last reconciliation check. Explore how the proposed product brings the work together.
Light by design. Built around the customer’s next step.
A familiar, focused experience for deposits and withdrawals. Show eligible methods, the amount, and a clear next step.
One workspace for the questions that need an answer.
Bring payment status, account entries and attention queues into one view. Keep the facts behind an exception within reach.
Every difference has context. Every correction needs authority.
Compare payment records, account effects and settlement evidence. Separate exact matches from differences that need a closer look.
Draft. Simulate. Review. A deliberate path to automation.
Design routine work around explicit rules. Preview the path, handle exceptions and keep changes under operator control.
Product screens illustrate the proposed experience. The interactive withdrawal story is available to explore today.
A provider result and a customer account entry are different facts. The concept connects them, so a pending step stays visible until the required evidence arrives.
See a delayed withdrawalThe account system checks eligibility and reserves the requested funds.
A delayed confirmation stays unresolved. The workflow checks the original operation.
◷ Awaiting evidenceThe final provider result and the account effect remain separately visible.
Connect the records for investigation, reconciliation and an understandable customer update.
The proposed AI assistant starts with the payment record: what is known, what is missing, and which next step the workflow permits.
Automation follows explicit rules. An explanation makes those rules and their evidence easier to understand.
Inspect the explanation The demo uses scripted explanations.The account still holds €250.00. The next configured step is to query the original payout reference.
The simulated provider acknowledgement references SIM-PAY-1048. It confirms acceptance, but does not establish a final payout outcome.
The synthetic account record shows €250.00 reserved and €750.00 available. The reserved amount remains held while the result is unresolved.
The scripted recovery queries the same payout reference. A missing confirmation alone does not authorize another payout or release of the reservation.
Trace an explanation to the record behind it.
Keep missing facts separate from confirmed outcomes.
Use defined permissions, review and recorded actions.
One product direction for iGaming and Forex, built around the authority of each operator’s own account systems.
Connect deposits and withdrawals to player eligibility, account limits and withdrawable cash.
Connect funding and withdrawals to broker wallets, trading accounts and current withdrawal availability.
Operations needs the evidence. The customer needs the current stage and what happens next. The same payment should make sense to both.
Customer interface concept · Fictional operator brandThe proposed cashier coordinates the journey across customer experience, payment providers and the authoritative account system.
Cashier · Workflows · OperationsYour account platform, business policies and provider relationships.
Customer payment journeys, provider outcomes, account effects and operations.
Agree the pilot scope, qualify the exact integrations and validate the complete journey.
Integration design is proposed. Providers, markets, hosting and production readiness remain to be agreed and qualified. Supporting both sectors does not imply shared entities, ledgers or provider accounts.
A delayed withdrawal. A policy review. Customer, operator and evidence views, connected in one interactive story.
Move through a simulated withdrawal, inspect its evidence and switch between iGaming and Forex.
Open interactive demoSynthetic records and scripted AI explanations. No real payments, customer accounts or live provider connections.
ChachlaPay is a product concept with a working browser simulation. Product screens illustrate the intended experience; production capabilities and pilot scope are still being defined.
Explore the full demo